Pulse Health

HIPAA Notice of Privacy Practices

Effective date: November 3, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice applies to Pulse Health (a DBA of Extreme Resilience LLC), and to the independently licensed healthcare providers and pharmacies that deliver care and services through the pulsehealth.clinic platform. We are required by law to maintain the privacy of your protected health information (PHI), to provide you with this Notice of our legal duties and privacy practices, to follow the terms of the Notice currently in effect, and to notify you following a breach of unsecured PHI.

I. How We May Use and Disclose Your PHI

Treatment

We may use and disclose your PHI to the providers, pharmacists, pharmacy technicians, and other professionals involved in your care so they can evaluate, prescribe, dispense, and coordinate your treatment.

Payment

We may use and disclose your PHI to obtain payment for services and medications and to seek approvals or coverage determinations where applicable.

Health Care Operations

We may use and disclose your PHI for quality review, compliance and auditing activities, performance evaluation, and general business administration.

Refill Reminders and Health-Related Information

We may contact you about refills, treatment options, and other health-related benefits or services that may be of interest to you.

Family and Friends

We may disclose relevant PHI to a family member, friend, or other person you involve in your care, unless you object.

Other Permitted or Required Disclosures

We may use or disclose your PHI without your authorization when permitted or required by law, including for public health activities, health oversight, judicial and administrative proceedings, law enforcement, coroners and funeral directors, organ and tissue donation, research, to avert a serious threat to health or safety, for specialized government functions such as military and national security, for correctional institutions and custody, and for workers' compensation. Any other use or disclosure requires your written authorization, which you may revoke at any time in writing.

II. Your Rights Regarding Your PHI

• Request restrictions. You may request limits on how we use or disclose your PHI. We are not required to agree, except that we must honor a request to restrict disclosure to a health plan for services you have paid for in full out of pocket.
• Request confidential communications. You may ask that we communicate with you by alternative means or at an alternative location, and we will accommodate reasonable requests.
• Access and copies. You may inspect and request copies of your PHI. We may charge a reasonable, cost-based fee. If access is denied, you may request a review in certain circumstances.
• Accounting of disclosures. You may request a list of certain disclosures of your PHI made in the six years prior to your request (one free request per 12-month period).
• Amendments. You may request that we correct PHI you believe is incomplete or incorrect. If we deny your request, you may submit a statement of disagreement.
• Paper copy. You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically.
• Fundraising and sale. You may opt out of any fundraising communications, and we will not sell your PHI without your prior written authorization.

III. Questions and Complaints

If you have questions about this Notice or wish to exercise any of your rights, contact our Privacy Officer at the address below. If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

U.S. Department of Health and Human Services, Office for Civil Rights — 200 Independence Avenue SW, Washington, D.C. 20201.

We reserve the right to change this Notice and to make the revised Notice effective for PHI we already have as well as any information we receive in the future. The revised Notice will be posted on pulsehealth.clinic.